The hotel has an excellent location and a welcoming staff that made our stay enjoyable. Although there were issues with the water pressure and housekeeping efficiency, these were addressed promptly. The rooftop pool offered beautiful views and the evening wine reception was a delightful touch.

The central courtyard offered excellent sound insulation, making for a peaceful stay. We were pleasantly surprised to discover the charming ambiance of the old convent, which held so much character that it made our experience delightful.

Dining options seemed limited overall.

wonderful staff in beautiful surroundings

this hotel has a unique charm with friendly staff like luciano, who made my stay special. the daily cold water bottles are a lovely touch for guests.

The staff were friendly and accommodating, but the

room cleanliness left much to be desired. Our room was dusty, and some amenities were lacking. The location was perfect for exploring, which we loved, yet we wished the overall upkeep was better.

The wine and cheese reception was a pleasant surprise. I appreciated the beautiful building that really felt like you were stepping back in time. it was also easy to walk to so many places from there.

It wasn't inexpensive but still acceptable.

Charming Location with Room for Improvement

I loved the quaint atmosphere and central location, perfect for exploring San Juan. The Garden Terrace was peaceful, yet we encountered some cleanliness issues. Dining options were delightful, particularly the breakfast offerings, but ensure to confirm any special requests in advance. A charming stay with some hiccups to address!

We had an awesome time staying in this historic gem! The rooftop pool had stunning views, and we enjoyed wine and cheese every evening. Perfectly located for exploring nearby beaches and the vibrant nightlife. Staff was super friendly and always helpful. Don't miss the delicious food at the onsite restaurant!

The check-in process was a bit chaotic for us. We arrived earlier and had to wait longer than expected for our room, which wasn't ready until after the scheduled time.

The homemade ice cream is a must-try, and you can easily unwind at the rooftop bar with fabulous views. Plus, the location is spot on—everything’s a stroll away! The staff were also incredibly friendly and helpful, creating a welcoming vibe.

The WiFi could use a boost. connecting with the room bill was tricky. While the decor looked fab online, the room felt a smidge cramped and lacked a large mirror.

Rooftop pool offers stunning views. Check-in process was chaotic and took way too long, which was frustrating.

will certainly stay here again

I had a great time enjoying the beautiful views of Old San Juan from the rooftop terrace. The deluxe queen room was comfortable, equipped with air conditioning, a flat-screen TV, and a private bathroom. I loved the daily wine and cheese reception that added a special touch to the evenings. Staff were super helpful and welcoming.

What a lovely experience! The rooftop pool had stunning views, and the evening wine and cheese reception was a delightful way to unwind. However, the room was smaller than expected from the photos.

I enjoyed the charming atmosphere with beautiful Spanish furniture and easy access to the lovely courtyard. The rooftop pool offers stunning views, perfect for relaxation. The cheese and wine reception was a great way to connect with other guests. Overall, a delightful stay.

Don't forget to check out the rooftop bar for breathtaking views and try the homemade ice cream while relaxing.

I absolutely loved the historic charm of Hotel El Convento. The elegant architecture and beautiful Spanish furniture created a warm atmosphere. The courtyard was a delightful space to relax, and it was easily accessible, which I appreciated as a senior.

More seating options in common areas would be appreciated.

The rooftop pool offered amazing views, and the wine and cheese reception was a great way to relax. Loved the historic charm of the room!

felt good, no complaints at all